Intermediate Listening Practice

Online Trouble 2

A customer has problems making a purchase on a website.

Put the following facts in the order they were discussed on the call - NOT the order in which they happened.

Write 1 for the first fact discussed, 2 for the second, and so on.

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1. The woman explains the conditions of an offer.

2. The man asks when he will get the software.

3. The man says he's impatient.

4. The man says the price is good.

5. The woman apologizes.

6. The man says they will only be able to use the software on certain computers.

7. The man explains that he needs the better version of the software.

8. The woman is honest about the limitations of the produce they are selling.

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