TOEIC

TOEIC Reading Part 6: Text Completion - Exercise 5

Part 6. Directions.

Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text.


Dear Valued Customer,

Thank you for shopping at Hartley's Department Store. We hope you were ........[1] with your recent purchase.

At Hartley's, we are always looking for ways to improve our service. We would greatly ........[2] it if you could take a few minutes to complete a short survey about your shopping experience.

........[3], as a thank-you for your time, you will receive a 10% discount coupon that can be used on your next visit. ........[4]

Click the link below to begin the survey. We value your feedback!

Best regards,
Hartley's Customer Experience Team

1. Gap 1

    satisfy

    satisfying

    satisfaction

    satisfied

2. Gap 2

    appreciate

    approach

    approve

    applaud

3. Gap 3

    On the contrary

    In return

    However

    Nevertheless

4. Gap 4

    Hartley's has locations in 12 states.

    Our store first opened in 1965.

    The coupon is valid for 60 days and can be applied to any full-price item.

    The survey contains approximately 200 questions.


Morrison Food Distributors
892 Industrial Boulevard
Memphis, TN 38118

May 20

Mr. Carl Jensen
Jensen's Grocery
445 Main Street
Little Rock, AR 72201

Dear Mr. Jensen,

We value your continued ........[5] and appreciate the trust you have placed in Morrison Food Distributors over the past five years.

We are writing to inform you of an upcoming adjustment to our pricing. Due to significant increases in raw material and ........[6] costs, we have found it necessary to raise our prices by approximately 8%.

........[7], we have worked hard to minimize this increase as much as possible. ........[8]

We hope to continue serving your business for many years to come.

Sincerely,
Robert Morrison
Sales Director

5. Gap 5

    partnered

    partnership

    partner

    partnering

6. Gap 6

    manufacturing

    administrative

    documentation

    advertising

7. Gap 7

    For example

    Similarly

    In other words

    We understand this news may be disappointing

8. Gap 8

    We recommend ordering in bulk to save money.

    Our warehouse is open Monday through Saturday.

    The new prices will take effect on June 1, and a revised price list is enclosed.

    The company was founded by my grandfather.


RETURN AND EXCHANGE POLICY

Thank you for shopping with us. Please review the following policy ........[9] before making any returns or exchanges.

All items must be returned within 30 days of purchase and must be in their original, unused condition. A valid receipt is required for all returns. Items returned without a receipt may only be exchanged for store credit at the ........[10] selling price.

........[11], all sale and clearance items are considered final purchases and cannot be returned or exchanged. ........[12]

If you have any questions, please speak with a Customer Service representative.

9. Gap 9

    carefully

    careful

    care

    carefulness

10. Gap 10

    final

    current

    total

    original

11. Gap 11

    As a result

    For instance

    Please note

    In contrast

12. Gap 12

    The store will be remodeled next summer.

    Extended hours are available during the holiday season.

    Our loyalty program offers exclusive discounts.

    We appreciate your understanding and cooperation.

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