TOEIC

TOEIC Listening Part 4: Short Talks - Exercise 5

Part 4. Directions.
You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk.
Select the best response to each question, (A), (B), (C), or (D).
The talks will not be printed and will be spoken only one time.


Questions 1-3 refer to the following announcement and floor plan.

Office Floor Plan (Third Floor)

Office 101
(HR)
Office 102
(Accounting)
Office 103
(IT)
Office 104
(Marketing)

1. What is the reason for the office changes?

    A department is being relocated to another building

    A department is expanding

    The conference room is being renovated

    New employees are joining the company

2. Look at the graphic. Which office will the Marketing team move to?

    Office 101

    Office 102

    Office 103

    Office 104

3. When will the move take place?

    This afternoon

    Tomorrow morning

    Next Monday

    Next weekend


Questions 4-6 refer to the following notice.

4. What is the announcement about?

    Elevator repairs

    A fire drill

    A parking lot closure

    A security upgrade

5. How long is the maintenance expected to last?

    One day

    Three days

    Five days

    Two weeks

6. What are tenants encouraged to do?

    Arrive early to work

    Use the stairs when possible

    Park in a different area

    Contact building management


Questions 7-9 refer to the following report.

7. What is the speaker reporting on?

    Employee productivity

    Building security

    Water consumption

    Energy usage

8. What problem was identified in the audit?

    Lights are being left on unnecessarily

    Heating systems are outdated

    Windows are not properly insulated

    Equipment is not being turned off

9. What solution does the speaker propose?

    Replacing all light bulbs

    Reducing office hours

    Installing automatic sensors

    Hiring additional staff


Questions 10-12 refer to the following voicemail message.

10. Who is the speaker?

    A building manager

    A cleaning service provider

    An office supply vendor

    A moving company representative

11. What work will be done this weekend?

    Carpet installation

    Window cleaning

    Wall painting

    Floor maintenance

12. What does the speaker ask the listener to do?

    Remove items from the floor

    Lock all office doors

    Turn off the air conditioning

    Provide a parking permit

View Transcript

Questions 1-3

Narrator: Questions 1 through 3 refer to the following announcement and floor plan.

Good morning, everyone. I have an important announcement regarding some changes to our office layout on the third floor. As you know, the Marketing team has been growing rapidly over the past few months, and they've simply run out of space in their current location. To accommodate this expansion, Marketing and IT will be swapping offices. This will put Marketing closer to the conference room, which they use frequently for client presentations. The move is scheduled for next weekend, so please make sure all your personal items are packed up by Friday afternoon. IT support will be on hand to help with computer and phone transfers. If you have any questions, please contact facilities management.

Questions 4-6

Narrator: Questions 4 through 6 refer to the following notice.

Attention all tenants of the Parkview Office Building. This is a notice from building management. Beginning Monday morning, one of the two elevators in the main lobby will be taken out of service for routine maintenance and safety inspections. The work is expected to take approximately five days to complete. During this time, please be aware that wait times for the remaining elevator may be longer than usual, especially during peak hours in the morning and at lunchtime. We encourage you to use the stairwell for trips of three floors or fewer if you are able to do so. We apologize for any inconvenience and thank you for your patience while we complete these necessary repairs.

Questions 7-9

Narrator: Questions 7 through 9 refer to the following report.

Thank you all for coming. I'd like to share the results of the energy audit we conducted last month. Overall, our building's energy consumption is higher than the industry average, and we've identified some key areas for improvement. The main issue is lighting. Our audit found that lights in hallways, restrooms, and storage areas are frequently left on overnight, even when no one is using those spaces. To address this, we're proposing to install motion-activated sensors throughout the building. These sensors will automatically turn lights off when a room is empty for more than ten minutes. We estimate this change could reduce our electricity costs by up to fifteen percent annually. The installation is scheduled for the first week of next month.

Questions 10-12

Narrator: Questions 10 through 12 refer to the following voicemail message.

Hello, this is Maria from CleanCo Professional Services. I'm calling to confirm your scheduled floor maintenance for this weekend. As we discussed, our team will be coming in on Saturday morning to strip and wax all the floors in your office suite. This process typically takes about six hours to complete, and the floors will need an additional four hours to dry completely. To ensure the best results, we need the floors to be completely clear of any obstacles. Could you please make sure that all boxes, chairs, and other items are moved off the floor and onto desks or tables by Friday evening at the latest? If you have any questions or need to reschedule, please call me back at 555-0823. Thank you, and we'll see you Saturday.

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