Advanced Listening Practice

Commuter Woes

Two commuters on a delayed train compare notes on cancellations, season ticket costs, and the lack of remote working options.

Listen to the mp3 file and choose the best answer for each question. Then listen again to check.

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1. According to Tom, how often has the 7:42 train been delayed in his recent tracking?
    Fourteen out of the last twenty journeys
    Ten out of the last twenty journeys
    Twelve out of the last twenty journeys
    Sixteen out of the last twenty journeys

2. Why has Tom rarely submitted a claim for his delayed journeys?
    He does not believe the refund amount is worth the effort
    His employer reimburses him for delays, so there is no need
    The administrative process is too frustrating and time-consuming to make it worthwhile
    The train company rejected his first two claims

3. Rachel says she looked at flats in Ealing before moving out. What was the problem?
    There were no properties available in Ealing at the time
    Properties of the size they needed were completely unaffordable in that area
    The area had poor transport links to her workplace
    The flats were in poor condition and needed extensive renovation

4. How much does Rachel spend approximately per year on her train commute?
    About four thousand pounds
    About five thousand pounds
    About six thousand pounds
    About seven thousand pounds

5. What happened to the bins on the station platform?
    The station removed them, and the operator now blames passengers for the litter
    They were replaced with larger bins that are emptied less frequently
    They were recently moved to a different part of the station
    They were damaged by vandals and have not yet been replaced

6. Tom gets one day a week working from home. Why is he dissatisfied with this arrangement?
    He would prefer two or three days at home each week
    His manager often cancels the arrangement at the last minute
    He is not allowed to do any client-facing work from home
    He is forced to take it on a day that doesn't actually ease the worst of his travel week

7. Why does Rachel feel she cannot simply change jobs to avoid the commute?
    She has a contract that prevents her from leaving her current employer
    There are no jobs available in her field outside London
    Taking a local role would result in a salary drop that wipes out any financial benefit of not buying a ticket
    Her qualifications are not recognised by employers outside the capital

8. How many hours per year does Rachel estimate she spends commuting?
    About four hundred hours
    About six hundred hours
    About five hundred hours
    About seven hundred hours

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