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Privacy Policy

esl-lounge.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site: esl-lounge.com

Information Automatically Logged

There is information about your computer hardware and software that is automatically collected. This information can include: your IP address, browser type, domain names, screen size, access times and referring Web site addresses. This information is used by esl-lounge.com for the operation of the service, to maintain and improve quality of the service, and to provide general statistics regarding use of the esl-lounge.com site.

Subscription Forms

esl-lounge Premium's subscription form requires users to give us contact information (like their name and e-mail), and demographic information (like their zip code, age, or geographical location).

Contact information from the registration forms is used solely to allow the correct functioning of the subscription site and to identify members of the esl-lounge Premium site.

No information is ever passed on, lent or sold to third parties.

Payment Information

No payment information is ever seen by us. Membership to the Premium site is purchased using third-party credit card processors with encrypted security. esl-lounge.com never sees sensitive information.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us.

Refunds Policy

As a download-based service, we cannot offer full refunds unless we are immediately made aware of a mistaken order (within an hour or two of the order being made). In any case, if any downloads have been made, no refunds can be offered. In all other circumstances, a refund down to the cheapest membership will be offered.

If you wish your Bronze Membership not to renew, please get in touch with us before its renewal date and we will cancel it for you. Once again, we cannot offer after-the-event refunds.

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